Shipping Information
Everything you need to know about shipping your Golden Goose sneakers
Shipping Rates & Delivery Times
| Shipping Method | Delivery Time | Cost | Tracking |
|---|---|---|---|
| Standard Shipping | 5-7 business days | $9.99 | ✓ Included |
| Express Shipping | 2-3 business days | $19.99 | ✓ Included |
| Overnight Express | 1 business day | $39.99 | ✓ Included |
| Free Shipping | 7-10 business days | FREE on orders $150+ | ✓ Included |
Free Shipping Offer
Enjoy free standard shipping on all orders over $150! This offer applies to all Golden Goose sneakers and accessories in our collection. Free shipping orders typically arrive within 7-10 business days.
Shipping Locations
United States
We ship to all 50 states including:
- All major cities and metropolitan areas
- Rural and remote locations
- PO Boxes and military addresses (APO/FPO)
- Hawaii and Alaska (additional 2-3 days)
International Shipping
We currently ship to select international destinations:
- Canada (7-14 business days)
- United Kingdom (10-15 business days)
- European Union countries (12-18 business days)
- Australia (15-21 business days)
International shipping rates calculated at checkout. Customs duties and taxes may apply.
Order Processing
Processing Times
- In-Stock Items: 1-2 business days
- Pre-Order Items: 3-5 business days
- Custom Orders: 5-7 business days
- Weekend Orders: Processed on next business day
Order Cutoff Times
- Same-Day Processing: Orders placed before 2:00 PM EST
- Next-Day Processing: Orders placed after 2:00 PM EST
- Weekend Orders: Processed Monday morning
- Holiday Orders: May experience delays
Packaging & Handling
Premium Packaging
Every Golden Goose sneaker is carefully packaged in our signature boxes with protective materials to ensure your shoes arrive in perfect condition. We include:
- Original Golden Goose dust bags
- Protective tissue paper
- Shock-resistant packaging
- Weather-resistant outer shipping box
Tracking Your Order
Track Your Package
Once your order ships, you'll receive:
- Email confirmation with tracking number
- SMS updates (if opted in)
- Real-time tracking via carrier website
- Delivery confirmation
Delivery Requirements
- Signature Required: Orders over $300
- Age Verification: Not required
- Safe Delivery: Available in most areas
- Delivery Attempts: Up to 3 attempts
Special Circumstances
Holiday Shipping
During peak seasons and holidays:
- Processing times may increase by 1-2 days
- Express shipping recommended for time-sensitive orders
- Cut-off dates posted on website during holidays
- Customer service available for urgent requests
Weather Delays
- Severe weather may cause shipping delays
- Carriers prioritize safety over delivery times
- Tracking updates provided for weather-related delays
- No additional charges for weather delays
Need Help with Shipping?
Our customer service team is here to help with any shipping questions or concerns.
Email: [email protected]
Hours: Monday-Friday 9:00 AM - 8:00 PM EST | Saturday-Sunday 10:00 AM - 6:00 PM EST